Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Orders placed outside of business hours, on weekends, or on holidays will begin processing the next business day.
During peak seasons or promotional events, processing times may be slightly extended. Any significant delays will be communicated by email.
Shipping Methods & Delivery Options
Available shipping methods and estimated delivery timeframes are displayed at checkout and may include:
- Standard Shipping
- Expedited Shipping (when available)
Delivery estimates shown at checkout are carrier estimates only and are not guaranteed. Actual delivery times may vary based on destination, carrier conditions, and external factors such as weather or service disruptions.
Flat-Rate Shipping Fees by Product Type
We offer flat-rate shipping fees based on the type of product ordered, rather than order value or destination.
Shipping rates are determined by:
- Product category (for example: mugs, tumblers, stickers, bookmarks, notebooks, etc.)
- Packaging requirements for safe delivery
All shipping prices are clearly listed in our Shipping Price Table.
👉 Please refer to the Shipping Price Table for current flat-rate shipping fees by product type.
Shipping costs are always displayed before checkout is completed.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Tracking updates are provided directly by the shipping carrier and may take up to 24 hours to appear after shipment.
Shipping Address Accuracy
Customers are responsible for providing an accurate and complete shipping address at checkout.
Orders shipped to an incorrect or incomplete address provided by the customer may require additional shipping charges for reshipment.
Shipping Delays & Carrier Issues
We are not responsible for delays caused by:
- Shipping carrier disruptions
- Weather events or natural disasters
- Incorrect address information
- Customs processing (for international shipments, if applicable)
If your shipment experiences an unexpected delay, please contact us and we will assist where possible.
Lost or Missing Packages
If tracking shows your package as “Delivered” but it has not been received:
- Please check with household members, neighbors, or building management
- Contact the shipping carrier for delivery confirmation
If a package appears lost in transit, contact us promptly and we will help guide next steps in accordance with carrier policies.
International Shipping (If Applicable)
International shipping availability, delivery estimates, and flat-rate fees (by product type) are shown at checkout.
Customers are responsible for any customs duties, taxes, or import fees required by the destination country.
Contact Us
If you have questions regarding shipping or delivery, please contact us:
Business Name: ColorFlow Creations
Email: colorflowcreation.com
Website: https://colorflowcreation.com
